I run the Independent Panthers Mailing list, and I have heard from a number
of list members regarding their season tickets and their requests for
refunds. Without exception they all entail complaints about the procedure.
I
am posting this here in case some of you may not be members of my list
(it's
free and the URL is in my sigfile)....
Let me help you all along.
(1) They promised you this refund as part of your renewal. Just tell them
do
it and don't accept the argument. As I explained earlier the deal they're
offering you is BOGUS. You're better off with the money unless that
concert
really means so much to you.
(2) The Panthers position is that if you don't reply you get the new deal.
That is called a "negative option contract" and they are iLLEGAL in this
state period. (It's just like when people send you something and say if
you
like it pay for it, if not send it back. You don't have to send it back
and
you don't have to pay for it UNLESS you asked them to send it.) The
Panthers cannot change the contract they made with you by accepting your
money. You can protest this with your credit card company but you will
need
proof in the form of the original letter, your signed form, etc.
My free advice is keep copies of all email. Every person who has requested
the refund by fax/email/letter has received a phone call trying to talk
them
out of it. The fact that they're doing this proves they're desperate to
keep your money.
REMEMBER NO TALKS IN THE CBA ARE SCHEDULED UNTIL 12-15-04. That's another
TWO months from now. (90 days since the old CBA expired).
Of course do what you want but be SURE you know the facts. Once you agree
to let them keep your money, it's with them for good -- you can't change
your mind as it says so right on their form. The next likely hockey game
is
going to be SEPTEMBER 2005. You're giving them permission to keep your
money
for A FULL YEAR.
-- E
--
("`-''-/").___..--''"`-.__ Administrator NHL Panthers and
`6_ 6 ) `-. ( ). `-.__.`) Panthers Affiliates/Prospects,
and
(_Y_.)' ._ ) `._ `. ``-..-' Miami Hockey mailing lists.
`--'_..-_/ /--'_.' ,'
http://panthers.darsys.net/listinfo.cgi
(il),-'' (li),' ((!.-' ** LETS GO PANTHERS!! **
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